Category: Technical

It’s easy to create workflows that trigger on property changes such as when the status of an Incident changes from Active to Resolved.  However, you can’t use the console or … Continue reading Workflow that Triggers on Relationship Add or Remove

I wrote a post a little while back that demonstrates how to automatically add the relevant customer to an Incident.  It assumes I created a new class called Customer Organisation. However, … Continue reading PowerShell – Dynamically Adding the Cireson Asset Management Organisation to a Work Item

In a previous blog post I created a PowerShell script that would automatically populate the relationship property for the Customer Organisation class when an Incident is created. A PowerShell snippet below … Continue reading Script – Automatically Creating a Customer Organisation if it Doesn’t Exist

Automatically Adding the Customer Company CI When an Incident is Created – Workflow Authoring – Part 1 Constructing the PowerShell Script Automatically Adding the Customer Company CI When an Incident … Continue reading Automatically Adding the Customer Company CI When an Incident is Created – Workflow Authoring – Part 2 Authoring the Workflow

Automatically Adding the Customer Company CI When an Incident is Created – Workflow Authoring – Part 1 Constructing the PowerShell Script Automatically Adding the Customer Company CI When an Incident … Continue reading Automatically Adding the Customer Company CI When an Incident is Created – Workflow Authoring – Part 1 Constructing the PowerShell Script